Mozambique › Home › Values
Who we are?
As a service based company, we believe we offer a compelling proposition for our colleagues and our customers. Success for any organization comes from having a clear strategy which is understood and implemented by talented employees. We know that our greatest asset is our people, and they are highly valued by our customers on a day-to-day basis.
Our mission is to provide exceptional service, differentiated, directed and adjusted to the needs of each customer. To developed a work of undeniable recognition, quality and accuracy, and always guaranteeing maximum profitability of our customers.
Our vision focuses on being a reference company, recognized as the best option for customers, employees, community, suppliers, partners and investors. We seek to continuously improve the effectiveness of the management system in accordance with the legal and regulatory requirements applicable to the activity.
We are governed by the values based on Integrity, honesty, legality, customer focus, team work, innovative and quality of the service.
1. Work Smart and Passionate
We root out waste, work together and push ourselves to win.
2. Be Kind
We go out of our way to treat each other and our customers with care and respect.
3. Step Up
We take every chance to make ourselves and our company great.
4. Customer Focus
We build strong relationships with our customers, work in partnership and advise them on every last aspect of the best solution to support their business. When they succeed, so do we.
What we want?
We want to deliver to our customers a seamless and exceptional experiences with their shipments, and we follow our guiding principles of continuous improvement.
Continuously listen and understand their business so we can identify and anticipate the needs, transcend their objectives while exceeding the expectations, aiming satisfaction and promoting longevity in business relations.
Satisfaction in supplier realignment
Maintain a healthy relationship and mutual trust with our suppliers, allowing us to develop partnerships that favor the development of business opportunities, in order to ensure the quality and effectiveness of the service rendered.
We encourage everybody to be their best. Our people are supported and challenged to achieve their potential. We also encourage their participation in the implementation of actions aimed at improving Quality, maintaining a work environment adequate to the demands of professional performance.
Satisfaction in business processes
Promote the continuous improvement of the company's processes in order to offer services with greater added value for the client. Continuously monitor and evaluate established goals to improve business performance.
Flexibility, Spirit Youth and Innovation
Creating Opportunities, exceeding expectations, creating new services, attract new customers, all with the maximum motivation and pride for what we do.
Achieving continuously objectives, performance of our mission enabling our sustainable development now and in the future.
What we do?
1. Logistics Services
We deliver fully integrated logistics solutions, tailored to the specific needs of our customers and their commodities.
Our diverse range of logistics services include the following:
• Transport by AIR, SEA or ROAD
• Customs clearance
• Product warehousing in secure, best practice facilities
• Import/export documentation
• Packaging and labelling
• Express documentation delivery
2. Global trading services
In addition to our logistics services, we offer a full range of specialized global trading services including the following:
• Order processing
• Billing & invoicing
• Product registration
• Market research
We make our customers lives simpler.